The support chat is designed to help you arrange tour packages, airline tickets, as well as to help you arrange paid services for your flight.
Yes, it is possible to cancel a tour. There are different penalties (from 0 to 100% of the price) in each individual case. The conditions depend on the date of the tour, time of cancellation, reason for cancellation, tour operator, whether the tour included non-departure insurance, etc. Please check the details with your manager.
Air tickets for charter flights are non-refundable
Your insurance policy has a telephone number to call to register an insured event. To do this, give your insurance number and describe in detail the situation that has occurred. You will then be given all the information and assistance you need. Please note that the insured event must be registered within 24